Shopify:
Developer Experience

Shopify:
Developer Experience

Shopify:
Developer Experience

Role: Digital Design Intern
Team: Core | Checkout Extensibility
Timeline: Summer 2022, 8 weeks
Tools: Figma

Role: Digital Design Intern
Team: Core | Checkout Extensibility
Timeline: Summer 2022, 8 weeks
Tools: Figma

UI/UX Design - Design System - Documentation

UI/UX Design - Design System - Documentation

TL;DR
TL;DR
Refined Shopify’s Checkout UI design system through updating core components and authoring developer-facing color guidelines, improving accessibility, documentation clarity, and consistency for first- and third-party developers at scale.
Refined Shopify’s Checkout UI design system through updating core components and authoring developer-facing color guidelines, improving accessibility, documentation clarity, and consistency for first- and third-party developers at scale.
Overview
Overview
Overview

Learn the world of design systems

In Summer 2022, I was a Digital Design Intern on Shopify’s Checkout Extensibility team, where I worked on redesigning parts of the Checkout UI design system and creating developer-facing documentation.

The team’s mission was to enable first- and third-party developers to safely customize Shopify’s checkout experience using extension APIs and UI components — while maintaining Shopify’s high bar for accessibility, performance, and consistency. During my internship, I partnered closely with designers, developers, and a content designer to:

  • Identify gaps in the existing design system and documentation

  • Streamline UI kit components

  • Design and author color usage guidelines, one of the most critical pain points for developers

Scope & Research
Scope & Research

Checkout Extensibility

Checkout Extensibility enables developers to customize checkout experiences through:

  • Extension points

  • APIs

  • Pre-approved UI components

The goal was to provide a robust component library that:

  • Meets strict accessibility and performance standards

  • Scales across thousands of storefronts

  • Is easy for developers to understand and implement correctly

Primary users:
First- and third-party developers building checkout extensions on Shopify.

I audited the research repository and public documentation available to users (Shopify.dev, component library, past design system files etc. ) to understand current system’s issues. I also interviewed multiple stakeholders from internal designers to our target users, third-party developers.

Component Library Audit

Component Library Audit

Component Library Audit

Competitive Analysis
Competitive Analysis
Competitive Analysis

2 Designer Interviews

2 Designer Interviews

2 Designer Interviews

7 Developer Interviews

7 Developer Interviews

7 Developer Interviews

Competitive analysis: I conducted competitive analysis to better understand how to create successful color documentation for developers. It is important to learn the pros and cons of existing color guidelines while understanding the current conventions which developers are used to.

Key Insights
Key Insights

The Developer Journey

After gathering all the research from different stakeholders and the audit, I created a design question and identified 3 areas of improvements that impacts the user’s experience.

Journey map: Third-party developer experience

Journey map: Third-party developer experience

Painpoint #1

Design system and documentation were misaligned

There were inconsistencies between Figma components and developer documentation. Some components were incorrectly linked or out of sync due to Figma variant updates.

Painpoint #2

Documentation lacked clear UI guidance

Developers expressed confusion around how and when to use colors, which led to inconsistent implementations and friction during development.

How might we improve clarity and consistency in the Checkout UI design system so developers can confidently customize checkout without compromising accessibility or brand standards?
Design Strategy & Execution
Design Strategy & Execution

Define documentation guidelines & standards

I worked closely with my manager, one designer, two developers and one content designer to craft different solutions for the pain points that were identified. I updated 8 different components and tested them against existing designs. Moreover, despite my short internship, I volunteered to write the color guideline documentation, since the developers have expressed color being their biggest point of confusion.

Solutions

Present consistent color options

Present consistent color options

  • Optimize color styles for developers and ensure it aligns with the semantics.

  • Update the colors by validating against existing screens and testing color accessibility.

Update component changes

Update component changes

I worked with designers and developers to:

  • Update 8 core components

  • Resolve issues introduced by Figma variant changes

  • Validate updates against existing checkout screens to ensure backward compatibility

I used Figma branching to safely test and iterate without breaking the system.

Designing developer-first color guidelines

Designing developer-first color guidelines

Color was consistently cited as the largest source of confusion for developers, so I volunteered to lead this effort despite the short internship timeline.

My approach:

  • Conducted competitive analysis to understand effective color documentation patterns

  • Reduced color options to only those supported by the API

  • Validated colors against real checkout screens

  • Ensured all colors met accessibility standards

Validation
Validation

Iterations and testing

Because design system changes affect the foundation of the product, every update was rigorously tested.

  • Tested components across existing checkout screens

  • Iterated on color roles and terminology

  • Presented work in 2 design critiques and 3 developer interviews

This helped ensure the system was both technically accurate and easy to understand.

Color role iteration

Color role iteration

UI Kit new standard testing

UI Kit new standard testing

Color accessibility validation process

Text update validation

Spacing update & validation

Shopify:

Developer Experience

The Final Deliverables

The Final Deliverables

The Final Deliverables

The Final Deliverables

Color Guidelines (Developer Documentation)

The final color guidelines included:

  • Principles – when and why to use color

  • Color roles – semantic meaning over raw values

  • Best practices – accessibility and real-world examples

This documentation became the first of several planned developer-facing design system guides and was well received by the design and engineering teams.

Design System UI Kit

The Design system consisted of 50+ components with newly updated color, spacing, font size…etc. aligning with API capabilities and accessibility requirements

The Design system was successfully launched and featured in Shopify Editions Summer 2022!
The Design system was successfully launched and featured in Shopify Editions Summer 2022!
Reflection
Reflection

01 — Designing with precision and iteration

Design systems require extreme attention to detail — small changes can have large downstream effects. This project taught me how to iterate carefully using branching, validation, and critique.

02 — Designing for both designers and developers

This was my first experience creating developer-facing documentation, which pushed me to think beyond visual design and deeply understand technical constraints. I learned how to make design decisions that balance usability, implementation feasibility, and accessibility.